Established in 2001, Care Needs was founded by a mother and daughter, Brenda and Lucy, in order to meet the growing requirement for providing compassionate care and support for people in their own homes.
Brenda and Lucy combined their diverse skills from previous roles to not only build Care Needs from the ground up, but to put family values at the heart of everything they do. This passion continues to this day under the lead of Lucy and as a legacy to her mum.
From the very start, Care Needs has put people at the forefront of everything it does. This continues to this day, and is reflected in our commitment to enhancing and empowering the lives of our Service Users, whilst providing fulfilling careers for our dedicated team.
Founded on family values and driven by a passion to make a difference, Care Needs is proud to lead the sector by championing innovative and flexible services whilst bringing together a team of trusted supportive care experts.
Whatever your needs, we are committed to making positive change by continually developing our services and offering forward thinking solutions which meet the changing individual requirements of our Service Users.
Whether it’s through specialist care, companionship services or support work, we understand the importance of empowering and enhancing the lives of those in need of our services. This is why our friendly and highly skilled team are always on hand to ensure our service users are seen, heard, valued and respected.
We are a family-owned business with over 20 years of care experience and with our business model you can grow your business with confidence. Over the years we have developed a trusted reputation with a 100% ‘Good’ rating with the Care Quality Commission. We have built long-standing relationships with local authorities and the NHS with whom we are renowned for our best practice approach.
Our Stockport-based franchise support team will provide the expertise dedicated to making your Care Needs franchise business a success. Our approach is one of a collaborative partnership, where you will be provided with ongoing support, training, and evaluation.
We are looking for partners who are ambitious, proactive, passionate, and empathetic about the Care Sector, its Service Users and Carers. Ideally, knowledge and experience of the sector would be advantageous but is not essential. You must be able to demonstrate an understanding of what it takes to build a business, and one that would reflect the reputation and business ethos of Care Needs.
Our partner should have the financial capability to launch and grow their Care Needs franchise, and be able to manage a business that recruits, trains, and motivates its Carers to deliver our holistic approach to the provision of care for their Service Users.
High ethical standards are very important to us. We expect our partners to have a reputation for honest business dealings, be aligned to our system and approach to our Service Users, ensuring our Care Needs reputation is maintained in the sector.
The UK Home Care and Support market offers Care Needs franchisees the opportunity to sustainably build their revenues as the aged population continues to grow. Your earning potential is driven by your own commitment and motivation to provide the highest quality care in your community; supported every step of the way by our franchise team.
The typical price of a Care Needs franchise package is £25,000 + VAT.
With start-up costs and ongoing fees, working capital will need consideration and if required we can help guide you on how to arrange funding with trusted high street bank lenders.
Once a Care Needs business is established, franchisees may expect to see a gross operating profit range of 35% to 45%, with a break-even point by the end of their first year.
Franchise Set Up – we will help you with your business set-up and business planning including financial projections, registration with the Care Quality Commission, recruitment of Carers and team members, as well as networking and business introductions.
New Franchisee Training – our initial franchisee training is focused on ensuring that you have the detail, knowledge, and confidence to set up and run your business, as well as giving you invaluable insight and understanding of the Care sector in which you will be operating. This training is for two weeks and may be undertaken at our Stockport support centre or location that works for you.
Marketing Support – managing relationships with your key stakeholders is important and we will provide the support and guidance that you need to build local brand awareness of your business. We will provide you with the tools to build these relationships, which can include marketing collateral, uniforms, hosted email accounts, stationery packs and much more.
IT & Systems Support – our franchisees are provided with state-of-the art cloud-based systems set up and franchise portal, which provides support, ongoing monitoring, and access to documents, focus topics etc.
Franchise Operations & Business Development – support to our franchisees is provided through our dedicated Care Needs franchise support manager and team, roster system, invoicing and payroll services.
An important part of the journey to becoming a Care Needs franchisee is getting to know each other as we will both be making a big commitment to each other, our Service Users and our Carers. There are several key steps along this journey.
Application – no one loves a form, but this application will enable you to share the most relevant information about you and your business background.
Meet Us – next, you will go through a series of interviews and meetings to see how your personality, communication skills and business acumen fits with our Care Needs business ethos. It will give you the opportunity to ask questions and will include a Discovery Day at our Stockport office which will include elements of the franchise due diligence process and for you to take a look at our business set up.
Once we have been through these steps we will know if we are going to be a good fit for each other. If successful a Franchise Agreement will be signed, the Franchise Fee paid, and you will start your Care Needs journey with a minimum of 2 weeks training. Dedicated to learning, during this time you will have access to our founder Lucy and the Care Needs franchise team to ask questions, followed by ongoing support and development as we get you ready to launch your Care Needs franchise in your area.
The typical price of a Care Needs franchise package is £25,000 + VAT. With start-up costs and ongoing fees, working capital will need consideration and if required we can help guide you on how to arrange funding with trusted high street Bank lenders.
The initial term of the Franchise Agreement is 5-years. It is renewable for a further 5-years subject to conditions.
After signing the Franchise Agreement, the initial phase of your business set up and support will start. Our franchise team will guide you through the process and it may take up to six months from signing your Franchise Agreement.
Yes, once you have been established as a Care Needs franchisee, and subject to an evaluation of your business performance, rating, and other factors, then we can discuss your suitability for an additional franchise area, which will be subject to a franchise fee.
Through the Application process you are given the opportunity to state an area or areas that may be of interest to you. We will then advise if these are available.
Yes, you and your business partner will both be evaluated for suitability as a Care Needs franchisee.
Yes, you will be able to sell your franchise as a resale opportunity subject to conditions and our approval.
The opportunities in every franchise area are huge. The care sector will continue to grow, and it will be impossible for a local market to become saturated. With our franchise model, our experienced team to support you and through your own efforts, your business can be as big as you want it to be!